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FAQs

Here you will find the most relevant questions and answers

Questions regarding the functionality and technical specifications of the product:

Absolutely not. Breathing with the device is just like breathing every day. The effect, which is delivered to the body via the humidity, supports the body’s natural repair mechanisms and promotes its function.

A certain level of EMF is unavoidable for any electrically powered device. However, Eng3 has utilized every available option and state-of-the-art technology to minimize EMF. All NanoVi devices have been tested according to the EMF standards required for medical devices in the US and Europe.
Laws in the US and Europe require that medical devices in professional settings have a two-prong power plug and meet the highest insulation standards. The cable with this plug is connected to the power supply, which only generates 12V DC current.
Scientists have measured the effects of the technology in various areas, including heart rate variability, blood oxygen levels, resting heart rate, markers of immune response, oxidative stress, and other markers used to assess protein function.
The main difference lies in the usage time: The NanoVi Eco takes twice as long as the NanoVi Pro to achieve the same results. The Pro takes twice as long as the Exo. Both the Pro and Exo feature smart card technology, functioning like a prepaid card.
No. The only additional costs are the low electricity consumption, the replacement of the cannula or cardboard tube, and the replacement of the distilled water every few days.
All devices have a base area of 28 x 31 cm and are 3 cm high, including the glass bottle. The devices weigh approximately 4 kg.

Questions regarding the purchase of a product:

Due to an agreement with international distributors, we do not list prices on our website. To discuss purchasing options, please contact us and we will send you the price list applicable to your delivery address. Alternatively, go to the “Shopping Cart” on our website and select the delivery country.
Yes, devices can be returned within 30 days. They must be sent to our manufacturer’s address in Seattle, USA. We will test the condition of the device and issue a refund accordingly.
After payment has been received by Commerzbank in Germany, the ordered goods will be delivered to you within Europe from our warehouse in Berlin.
Once payment has been received by Chase Bank in the USA, the goods you have ordered will be shipped to you from our warehouse in Seattle, USA, outside Europe.

Questions regarding application, benefits and combination of the product:

Our customers are health-conscious individuals who are interested in anti-aging, disease prevention, energy improvement, faster recovery, or better management of chronic diseases. Athletes who strive for peak performance, faster recovery times, and improved immune function are also loyal users of this technology.
No, the oxygen content is the same as in normal air, around 21%. Concentrated oxygen can be helpful in acute situations, but it produces free radicals that can damage cells and health in the long term.
Not at all. It’s designed to enhance cellular activity, including oxygen utilization. Ozone is used to fight bacteria and viruses and is toxic in high doses.
NanoVi complements hyperbaric treatments. While hyperbarics are valuable for critical healing processes, NanoVi supports the repair of damage caused by free radicals and provides long-term support.